Wireless employers & recruitment agencies post telecoms jobs for free; search resume & find candidates. Telecom professionals just register and apply with your resume directly to the hiring managers; find new careers, contracts & consulting opportunities.
Berean Group is seeking IT Support Technician for its end client.
JOB DESCRIPTION
Location: Melrose Park, IL
Duration: Full time permanent
Citizenship / Work Authorization: Must be US Citizen or Perm Resident Only
Candidates must be fluent in English and Spanish.
Responsibilities
• Troubleshoot hardware and software
• Troubleshoot network communication
• Install new personal computer systems using policies and procedures provided by HQ
Management and maintenance of work request queue
• Provide support to end-users for common office software applications
• Software applications supported include: MS Office, Windows OS, Lotus Notes, Client Access, SAPgui
• Assist with managing and maintaining hardware and software inventories
• Management and monitoring of client side anti-virus software
• Management of trouble tickets with external support services
• Document work performed
• Thoroughly research technical issues and document solutions for user problems in a timely manner
• Maintain incident tracking system from the input of issues through the resolutions, including any necessary escalation to the IT team at HQ
Valued Skills
• Must have working knowledge of LAN/WAN environments and managing communication issues
• Good understanding of Microsoft Networking Technologies, Active Directory, and File and Print Servers
• Good understanding of Layer 2 and Layer 3 networking equipment including switches, hubs, routers, and firewalls
• Experience maintaining virtual servers with VM Ware Server.
Job Requirements
• Bachelors degree or equivalent work experience
• Minimum one year experience in a corporate IT support environment
• Attention to detail with emphasis on accuracy and quality
• Ability to prioritize its own work to balance multiple projects and deadlines
For More Job description and to apply click on the links below:
[ http://www.bereangroup.com/jobInfo.do?jobId=116135 ]
You can also mail your resume at resumes@bereangroup.com and rita.d@bereangroup.com with the job #116135 in the subject line. Applications without the job number may not be attended to. International candidates please excuse.
Citizenship / Work Authorization: Must be US Citizen or Perm Resident Only
